EnglishTerms and Conditions of Service
Website at www.amabliscoffee.com Operated by Amablis Co., Ltd. (hereinafter referred to as the “Company”). By accessing or using this website, you acknowledge that you have read, understood, and agreed to be bound by the following Terms and Conditions in their entirety. If you do not agree to these Terms and Conditions, please refrain from accessing or using this website.
Section 1 – General Conditions of Use
You represent and warrant that you are at least the age of majority under applicable law or have obtained parental or legal guardian consent to use this website. You may not use our products for any unlawful purpose or transmit any malicious code, including viruses. Any breach of these Terms will result in the immediate termination of services.
Section 2 – Data Security
You understand that your information (excluding credit card information) may be transferred unencrypted over networks as technically necessary. However, credit card information is encrypted at all times during transmission over networks in accordance with international security standards.
Section 3 – Communication and Intellectual Property
You agree that we may contact you via email or telephone to provide important information regarding products or transactions. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
Section 4 – Accuracy of Information
The information provided on this website is for general informational purposes only. We are not responsible if information available on this site is inaccurate or not current. Any reliance on the material on this website is at your own risk.
Section 5 – Modifications to Services and Prices
Product prices are subject to change without prior notice. The Company reserves the right to modify or discontinue any part of the Service at any time without liability for any modification, price change, suspension, or discontinuation.
Section 6 – Products and Quantity Limitations
Certain products may be available in limited quantities and are subject to return only in accordance with our Return Policy. We reserve the right, at our sole discretion, to limit quantities purchased per person or per order.
Section 7 – Billing Information Accuracy
You agree to provide current, complete, and accurate purchase and account information for all transactions made through our website so that we may process your transactions and contact you as necessary.
Section 8 – Third-Party Tools and Links
We may provide access to third-party tools or links over which we neither monitor nor have control. You acknowledge that such tools are provided “as is” and “as available” without any warranties.
Section 9 – Feedback and Submissions
You agree that we may use, edit, copy, publish, or distribute any comments or feedback you submit to us in any medium, without obligation to maintain confidentiality or provide compensation.
Section 10 – Personal Information
Your submission of personal information through the website is governed by our Privacy Policy .
Section 11 – Errors and Negligence
The Company reserves the right to correct errors in pricing or product details and to cancel orders if information is inaccurate at any time, even after payment has been made.
Section 12 – Prohibited Uses
You must not use the website for unlawful purposes, infringement of intellectual property rights, harassment of others, or interference with security systems. The Company reserves the right to suspend your access immediately in case of violation.
Section 13 – Limitation of Liability
The Company and its employees shall not be liable for any damages of any kind (including loss of profits, revenue, or data) arising from the use of products or services, except where otherwise required by law.
Section 14 – Indemnification
You agree to indemnify and hold the Company harmless from any claims or demands, including legal fees, arising from your violation of these Terms or infringement of third-party rights.
Section 15 – Severability
If any provision of these Terms is found to be unenforceable under applicable law, the remaining provisions shall remain in full force and effect.
Section 16 – Termination
These Terms remain effective unless terminated by you or the Company. If the Company determines that you have violated these Terms, it may terminate the agreement immediately without prior notice.
Section 17 – Entire Agreement and Acceptance
These Terms constitute the entire agreement. By completing payment through the website system, you confirm that you have read, understood, and voluntarily accepted all Terms and Conditions and may not later dispute them.
Section 18 – Governing Law
ข้อกำหนดการให้บริการนี้อยู่ภายใต้การบังคับใช้และการตีความตามกฎหมายของ ประเทศไทย
Section 19 – Changes to Terms
The Company reserves the right to update or modify these Terms at any time. Such changes shall take effect immediately upon posting on the website.
Section 20 – Shipping Policy
- Service Area: The Company provides shipping services covering all areas within Thailand. For international shipping, the Company supports only certain designated countries. Please contact our staff to verify service availability, shipping rates, and specific conditions for each country before placing an order.
- Order Processing Time: Once payment has been fully confirmed, the Company will prepare the parcel and deliver it to the shipping carrier within 1–2 business days (the Company is closed on Sundays and public holidays).
- Delivery Time:
• Within Thailand: Approximately 2–5 business days
- • International: Approximately 7–10 business days or longer, depending on distance and customs clearance procedures in the destination country
- The Company cannot guarantee delays caused by external factors beyond our control, such as weather conditions, domestic transportation system issues, or customs clearance procedures by authorities.
- Import Duties and Taxes: For international orders, the buyer is solely responsible for paying import duties, Value Added Tax (VAT), and any other applicable fees in accordance with the laws of the destination country. The Company shall not be responsible for any costs or delays caused by customs authorities holding the parcel.
Section 21 – Order Cancellation, Returns, and Refund Policy
To comply with international payment system regulations and to protect all parties, the Company hereby sets forth the following important conditions:
- Order Cancellation:
If cancellation is requested after payment has been completed, the Company reserves the right not to refund the 3% transaction fee (Payment Gateway Fee), as this cost is charged by the payment service provider and is non-refundable to the Company in all cases.
- If the product has already been delivered to the shipping carrier, the shipping fee is non-refundable, and the customer shall be responsible for the return shipping cost to send the product back to the Company in perfect condition.
- Shipping Damage & Errors:
Upon receiving the parcel, please inspect the product immediately and notify the Company within 7 days from the date of receipt.
- Main condition for claim consideration: For fairness and to prevent disputes, the Company reserves the right to consider claims only in cases where there is a clear and continuous “Unboxing Video” (single shot, no cuts or edits) showing the shipping label and clearly showing the damaged product condition. If no video evidence is provided or the claim is made after 7 days, the Company reserves the right to reject all claims or returns in all cases.
- Refund Process:
If a refund is approved, the Company will process the refund through the original payment method only, for security and fraud prevention purposes.
- The refund processing time depends on the issuing bank or payment service provider’s billing cycle, which normally takes approximately 15–45 business days from the date of approval by the Company.
Contact Information
Amablis Co., Ltd. Email: admin@amablis.com Website: at www.amabliscoffee.com